It can be frustrating to have your DIRECTV box not respond to the remote. This problem is widespread and may interfere with your viewing experience, but the good news is that it can typically be resolved with some simple troubleshooting. In this article, we will provide a step-by-step guide that can help you diagnose and fix the problem.
DIRECTV RC73 IR/RF Remote Control
Check the remote batteries
First check that the remote’s batteries are working. Weak or dead batteries are one of the most common reasons stopping the remote from working. Follow these steps:
If your remote has a battery compartment, open it.
Use new, good quality AA or AAA batteries as needed.
Make sure that the batteries are inserted with the (+) positive and (-) negative directions correctly.
Replace the batteries and then use the remote to control the DIRECTV box.
Verify the Remote Mode | DIRECTV Box Wont Recognize Remote
DIRECTV remotes generally come in two modes so that you can control other things (TV, audio devices, and so on) in addition to the DIRECTV box. Use the correct mode for the remote:
Try to find a selector switch or buttons with TV, AV1, AV2, or DIRECTV labels.
Set the switch to DIRECTV.
Test the remote again.
Reset the Remote | DIRECTV Box Wont Recognize Remote
If you still find the remote not responding, resetting it can help fix possible programming or pairing problems. To reset your DIRECTV remote:
Press and hold the MUTE and SELECT buttons until the green light at the top blinks twice.
Using a keypad, enter the reset code: 981.
Allow the remote to reset, then test it again.
Repair the Remote control to the DIRECTV Box | DIRECTV Box Wont Recognize Remote
Step: Restarting remote Sometimes, the remote pairs to the DIRECTV box. Here’s how to re-pair it:
For Universal Remotes:
Direct the remote to the DIRECTV box.
Press MENU on the remote.
Go to Settings > Remote Control > Pair/Program Remote.
Just follow the onscreen instructions for pairing.
For Genie Remotes:
Hold MUTE and ENTER until the green light at the top blinks twice.
Follow any on screen prompts to complete the pairing.
ReplacementIR Remote Control for DIRECTV RC66RX RC65R 4-Device LCD LED HDTV Plasma TV TVs A/V
Power Cycle Your DIRECTV Box | DIRECTV Box Wont Recognize Remote
Sometimes, the problem lies in the DIRECTV box. Restarting the box can fix connectivity problems:
Disconnect the power cord from the rear of the DIRECTV box.
Wait for 15-30 seconds.
Reconnect the power cable and let the box reboot.
After the reboot is done, test the remote.
Check for Physical Blockages
Remove any physical obstruction between the remote and the DIRECTV box. These remotes use either infrared (IR) signals or radio frequency (RF) signals, and any obstacle can prevent communication.
Clear obstacles blocking the DIRECTV box’s sensor.
If using IR mode, point the remote straight at the box.
Look for other electronics that may be impacting the signal.
Update or Replace the Remote
If all else fails, you may need to replace your remote. Look for updates or consider replacing the remote:
If you are using DIRECTV, visit their support website to check for firmware updates if applicable.
Buy a substitute remote from DIRECTV or certified dealers.
First make sure that the new remote you are ordering is compatible with your DIRECTV box model.
Conclusion
An unresponsive DIRECTV remote can be a hassle, but usually it just takes a few steps to fix. First verify the batteries and remote settings before proceeding to more advanced troubleshooting methods such as resetting or re-pairing the remote. Or, you may go above and beyond and contact DIRECTV professional support.
Now, if you follow this guide, you must have fixed it and get back to enjoy your favorite shows again soon!
